Training Programmes

An overview of training programmes

Managing People


  Quality conversations at work
  Performance management
     and appraisal
  The New Manager
  Management development
     programme
  Leadership development
     programme
 

Personal Effectiveness


  Time Matters: making the
     most of your day
  Building personal and
     corporate resilience
 

Making Your Mark


  Communicating with impact
  Making powerful
     presentations
  Advanced presentation skills
  Facilitation skills
  Better quicker meetings
 

Building the Team


  Building teams that work


Courses for 3rd level Institutions


  Team-building for students
Small Group Teaching
 

Most courses are tailor made to suit individual clients.  The course descriptions below show typical content.

Helping you perform more        powerfully at work

Julia Rowan

Author  •  Trainer • Coach

Quality Conversations at Work


Conversations – quality conversations in which both manager and employee are fully engaged – are the manager’s number one motivational tool.  Most managers are busy and focussed on other things.  They do not make the most of the golden opportunity that is presented each time they meet with a member of their team.


Looking at management as a series of conversations helps the manager to identify whether they are taking advantage of these golden opportunities – and what they can do if they are not.

Conversation Number 1 - Getting off to a Great Start

Creating great working relationships

Conversation Number 2 - Building on Progress

Setting goals that get results

Conversation Number 3 - Handing it Over

The added-value approach to delegating work

Conversation Number 4 - Talking about Performance

Giving feedback with impact

Conversation Number 5 - Increasing Self-Reliance

Coaching employees to do more

Conversation Number 6 - ‘That Time of Year Again’

Making performance management meaningful.

Conversation Number 7 - “This is as hard for me as it is for you”

Tackling difficult issues


  Download Conversations.pdf
 

Performance Management and Appraisal


Most organisations nowadays require managers to sit down with their employees and formally appraise their performance.  While it is the employee who is being appraised, many managers feel that they are the ones under the spotlight.  As a result, they do not take full advantage of this important and strategic conversation.

Performance management -  process or system?

Setting up a great performance management relationship

Making the most of the performance management interview

What to write – and what not to write

Tackling difficult issues

Why follow-up means follow-through

Awarding grades and marks

The New Manager


Very often the buzz of being promoted into management is quickly replaced by the dawning reality that the job is more difficult than it looked.

Faced with daunting challenges, many new managers find themselves tied up in knots as they try to please both boss and team

Role of the manager - what’s expected

Getting your mindset right

Putting the basics in place

Motivating the team

Assertive behaviour

Giving performance feedback

Working with your new boss

Managing former team-mates

Management development programme


A course for experienced employees who are moving into management or for those who have been managing for a while and need a refresher.


This course focuses on the key line management skills needed to make a success of the job.

Getting results through management

Working with the team

The functions of management

Communicating with impact – and style

Managing performance

Adapting your style to suit others

Motivating your team

Leadership development programme


It is hard to define exactly what makes a good leader – yet most people know good leadership when they experience it, and they can tell when it’s missing.


Can everybody become a leader?  Experts are still wondering.  What is sure is that everybody can improve their leadership skills.

Leadership and management – the essential difference

What’s holding you back?

Bringing out the leader in you

Your drives and motivations

Your personal leadership style

Empowering and inspiring others

Two leadership anchors - credibility and integrity

Managing People

Helping you perform more        powerfully at work

Performance

Matters